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PT. Bank Mizuho Indonesia

Bank Announcement

Sep 21, 2018
Announcement MPN G2 22 Sept 2018 (PDF/78KB)PDF
Jun 06, 2018
Announcement Idul Fitri Holiday 11-18 June 2018 (PDF/177KB)PDF
May 30, 2018
Anti Fraud Awareness Message (PDF/123KB)PDF
May 25, 2018
Announcement Idul Fitri Holiday 11-18 June 2018 (PDF/107KB)PDF
Mar 29, 2018
Announcement Collecting Debit Note (PDF/436KB)PDF
Dec 22, 2017
Standard Tariff FY2018 (PDF/82KB)PDF
Dec 22, 2017
Wolfsberg Group AML Questionnaire dated 27 Nov 2017 (PDF/1,352KB)PDF
Nov 9, 2017
Form W-8BEN-E of Foreign Account Tax Compliance ACT (FATCA) (PDF/3914KB)PDF
Nov 9, 2017
USA Patriot Act Certification (PDF/784KB)PDF
May 31, 2017
Bank Announcement : Anti-fraud Awareness Message (PDF/341KB)PDF
Mar 30, 2017
Announcement Bilyet Giro 2017 (PDF/101KB)PDF
Sep 2, 2016
Tax Amnesty Program Information Material (PDF/19,570KB)PDF
Jul 21, 2016
Bank Announcement : Anti-fraud Awareness Message (PDF/181KB)PDF
Jun 28, 2016
Notice of Change for RTGS and SKN limit amount (PDF/231KB)PDF
Feb 25, 2016
Notification For Customer Remittance Requirement (PDF/285KB)PDF
Jan 14, 2016
Announcement Regarding New Standard Tariff (Effective March 2016) (PDF/393KB)PDF
Sep 30, 2015
Mechanism of Customer Complaint (English Version) (PDF/635KB)PDF
Mechanism of Customer Complaint (Indonesian Version) (PDF/686KB)PDF
Dec 10, 2014
Announcement of Limitation of RTGS amount (PDF/160KB)PDF
Aug 21, 2014
Statement Regarding AML Controls as of 16 Jul 2014 (PDF/150KB)PDF
Dec 31, 2013
Commencement Date of Call Center System (PDF/329KB)PDF
Jun 12, 2013
Website Address Alteration - Effective date : June 17, 2013  (PDF/234KB)PDF
Jan 25, 2013
Announcement Notification Letter (PDF/3297KB)PDF
Apr 12, 2011
Imposition of Value Added Tax on Bank Services (PDF/426KB)PDF

Bank's Product Information

Credit

Market Risk Disclosure

Package Download

Market Risk Disclosure can be downloaded at once.
 
Jun 2018

(PDF/388KB)PDF

Mar 2018

(PDF/387KB)PDF

Dec 2017

(PDF/386KB)PDF

Sep 2017

(PDF/387KB)PDF

Jun 2017

(PDF/387KB)PDF

 

Liquidity Risk Disclosure

Package Download

Liquidity Risk Disclosure can be downloaded at once.
 
Jun 2018

(PDF/334KB)PDF

Mar 2018

(PDF/307KB)PDF

Dec 2017

(PDF/385KB)PDF

Sep 2017

(PDF/385KB)PDF

Jun 2017

(PDF/385KB)PDF

 

Operational Risk Disclosure

Package Download

Operational Risk Disclosure can be downloaded at once.
 
Jun 2018

(PDF/273KB)PDF

Mar 2018

(PDF/273KB)PDF

Dec 2017

(PDF/272KB)PDF

Sep 2017

(PDF/272KB)PDF

Jun 2017

(PDF/272KB)PDF

 

Office

Address Sinarmasland Plaza Menara 2,24th floor, Jl. M. H. Thamrin No. 51 Jakarta 10350, Indonesia
Tel 62-21-392-5222 (Hunting)
Fax 62-21-392-6354

Complaint Officer

This e-mail is strictly for receiving complaint from our customer in regards to our financial transaction services which cause potential loss due to our bank's errors or negligence, not for other reasons whatsoever.

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